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Hotel check-in time is from 2:00pm and Check-out time is 12pm. Early check-in cannot be guaranteed and is subject to availability. Late check-out can be arranged, subject to availability and late check-out may be subject to additional fees.
- Individual booking cancellations on guaranteed reservations must be made in writing, via email or fax, at the latest, 24 hours prior to check-in time.
- Group booking cancellations on guaranteed reservations must be made in writing, via email or fax, no later than 72 hours prior to check-in time.
- Any reservations that are not cancelled within the specified time are subject to a one night “No Show” charge.
- Depending on business seasonality and giving an advance notification, the hotel reserves the right to temporarily or permanently amend its cancellation policy. All policy changes will be updated on the website.
- Day Use rooms apply for only five hours duration between a check-in and check-out time of 9:00 A.M. and 6:00 P.M. respectively.
- Late checkout service is only given upon room availability and there will be a 50% charge of the room rate but not less than USD 50, for an extended check-out after 12 noon and before 06:00 P.M.,
- Complimentary breakfast (mostly buffet) is served in the main restaurant on the Mezzanine floor from 7:00 to 10:00 A.M
- Extra charges shall apply for a late check out after 6:00 PM.
Accepted Method of Payment
If you wish to settle your account with a credit card you will be required to present the card at check-in for the total cost of accommodation. If you prefer to settle your account with cash, you will be required to pay the total of accommodation at the time of check-in.
Please note that a valid Passport / ID will be required at check-in and a copy retained on file. Sheger Royal Hotel does not accept personal cheques as a method of payment, unless pre-payment is made 10 business days prior to arrival.